Fantastic, friendly and professional service received today by both Matt and Andrea. Polite, kind and caring and I felt comfortable in their care. Matt explained what he was doing and did a thorough check of my eyes when I went to him worried about headaches and he reassured me that my eyes are good and healthy. I visited Jackson’s in the past and Matt has always been friendly and supportive. Andrea was fantastic and she spent a lot of time with me whilst I tried on different glasses and there was absolutely no pressure. Andrea gave me all her time and was extremely supportive.

I can’t thank Andrea, Joe, Emma, and Sarah enough for their wonderful service. Although I forgot the optician’s name, he was very professional, ensuring my complicated multifocal glasses were done correctly from the start. I remember my previous experience with a big high street optician company, where I had to visit three times because my multifocal glasses were wrongly fitted. I even had to get my eyes tested twice with that company. In contrast, at Jacksons, I only saw the optician once, and my glasses were perfect with no faults. After using my glasses for a week, they unfortunately got scratched. I was quite upset and couldn’t figure out how it happened. When I went back to ask about the scratch, Andrea was there. She took the glasses from me and immediately said they would renew them. They are absolutely brilliant people working there.

I would give Jacksons Opticians more than 5 stars if this was an option. Excellent service provided by both Andrea and Matt - professional approach, expert knowledge and superb care all parcelled up in a welcoming and beautifully run environment. The only thing I am sorry about is that it has taken me so long to find them. They listen to your needs and concerns and tailor their advice to give you the best possible outcome and service. Thank you both very much.

I have worn contact lenses since 1994 and generally been quite happy with the results. I recently went to Jacksons opticians in Glossop and was seen by Andrea. I now realise that I have only ever had mediocre treatment and prescriptions. The care and detail that Andrea gave me is beyond good, its fantastic. My vision has never been better. I will never try another optician because I won't be able to better the best.